Direct Gardening Reviews

Based on 1 customer review from our shopper community, Direct Gardening's overall rating is 4.0 out of 5 stars and 100% of reviewers recommend this brand, which indicates that most consumers are generally satisfied with their purchases.

4.0

1 Review

Overall Rating

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4 Stars

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1 Star

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Good Value

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Price & Quality

0.0

Shipping & Delivery

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Customer Service

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Return Policy

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All Reviews (1)
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crazygorilla116
July 21, 2020
"Definitely NOT dissatisfied"
I have been ordering from Direct Gardening for almost 20 years and everything has grown well. If you have a problem with your purchase, they will make it right. Just send the dead plant back and they will replace it. It's sad reading everyone's reviews. Perhaps you were not patient enough. My last purchase included a clematis. When it arrived it was just a nub with roots. I wondered if it would live but I planted it and it is growing well.
Questions & Answers
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Want to report loss in order pkg #085829455 shipped in spring 2019

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Why has the bbb not put them out of business

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smallsnake917
July 20, 2020

“They have 247 complaints against them on BBB website. They should be rated as "F".”

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Telephone number please

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lazyrabbit800
July 16, 2020

“Direct Gardening telephone is 309.662.7943 Please be advised that they do not provide a toll-free number they number above is constantly busy. Good luck!”

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When are you scammers going to give me my shipment as promised or refund my money??..

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purpleostrich133
June 16, 2020

“They don't. You will get a post card stating they will ship next year”

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50% of the roses i ordered were dead even after following all instructions and waiting 7 weeks. i want to cancel my pending order. how can i do that?

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Pamela.Tucker
July 11, 2020

“Call your bank or card service and explain this is an unauthorized purchase the second it is charged, if already charged call asap.”

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